1.     On which channels will the top leagues be broadcasted?

For Champions League, the top games are exclusively broadcasted on 1HD, while the other games are on 2HD to 8HD. As for the rest of the leagues such as La Liga, Serie A, Ligue 1 and Europa League; in addition to all other football competitions are all broadcasted on 2HD to 10HD.We are showing all BPL matches in HD quality. Our main BPL channels is 1HD and 11HD, which show all the top BPL games each week and are all included in the SPORTS Global and SPORTS packages.

2.     Which beIN SPORTS channels that include foreign languages commentary?

11HD and 12HD are the main English language channels. 13HD - 14HD & 15HD are the French language channels, while 16HD is broadcasting in Spanish language.

Packages and prices

1.     What channels are included in the different packages?

You can also subscribe to the SPORTS Global package which includes all of the SPORTS package channels in addition to 11HD to 16HD plus beIN SPORTS NBA and Fox Sports. For full details on our packages, please visit: http://bein.net/en/discover/ The SPORTS package is made of all channels broadcasting in Arabic language, which include channels 1HD to 10HD.

2.     How much will I pay for the SPORTS Global package?

For full information about our prices and packages, please visit: http://bein.net/en/discover/

Why have you increased prices?

During last season, beIN SPORTS added top quality football competitions to its service with the full exclusive Barclays Premier League rights, in addition to the Formula1, also, beIN SPORTS CONNECT service was added to the SPORTS GLOBAL package, and all of our channels are now broadcasting in full HD quality.

3.     I am an existing SPORTS package subscriber – can I upgrade to the SPORTS Global package and view its channels?

Yes, you can upgrade your SPORTS package to the SPORTS Global package and view channels 11HD to 16HD plus NBA & Fox Sports.

4.     How much will I pay to upgrade from SPORTS package to SPORTS Global?

For more information, please visit http://bein.net/en/discover/ The cost would be based on the difference between the current subscription credit and the price of SPORTS Global package

How to subscribe, renew or upgrade

1.     Where can I buy a subscription?

  • Digital Subscription ( beIN SPORTS CONNECT service)DTH subscription
    You can subscribe by visiting one of our authorized dealers. For more information, please visit: http://bein.net/en/technical-support/

Or you can subscribe by contacting our following partners:

  • Ooredoo in Qatar
  • Mobily in Saudi Arabia
  • Etisalat & du in the UAE


  • To watch the live streaming on personal computers, laptops, tablet and smart phone devices, you can subscribe by visiting: https://beinsportsconnect.net

2.     How can I know when my DTH subscription expires?

To know your subscription expiry date, please visit: https://sbs.beinsports.net/SelfService/login 

3.     Am I able to pay my subscription monthly?

Or, please visit your nearest authorized dealer. For more information about the authorized dealers, please visit: http://bein.net/en/technical-support/  Yes, please visit our ePay page www.beinsports.net/ePay to renew and pay your monthly installments online. ePAY is a new renewal method that makes renewing your subscription easier and requires no effort. With ePAY, you can renew wherever and whenever you want through any internet connected device. It’s Fast, Easy, and Secure!

Technical questions

1.     I am currently viewing beIN SPORTS by satellite – do I have to change my receiver to have access to the new packages?

In case you have a receiver labeled with beIN SPORTS, then No

2.     Does beIN SPORTS provide free channels?

You can also watch these channels on our website https://beinsportsconnect.net Also, by visiting our iOS application page:https://itunes.apple.com/qa/app/bein-sports/id784542009 Or our Android application page:https://play.google.com/store/apps/details?id=ptv.bein.mena Yes, we have two FTA channels “beIN SPORTS and beIN SPORTS NEWS” free to watch. You can easily find frequencies of our free channels on http://bein.net/en/technical-support/

3.     What frequencies should I use to watch beIN SPORTS channels?

To find out the required frequencies, please visit: http://bein.net/en/technical-support/ 

4.     How can I add channels on a Humax receiver?

Settings optionFor automatic setup, please follow these steps:

  • Installation option
  • Enter your password XXXX
  • Search channels

For manual setup, please follow these steps

  • The antenna type at the bottom of the screen
  • Choose (all) to search all channels on the used antenna, or you can choose (User- Defined) to add certain frequencies.

5.     How can I change date & time in a Humax receiver?

You cannot adjust date & time feature manually, only in case there is a deference in the date or time from the county you are residing in, then you must reset your receiver to device settings, and identify your current location afterwards

6.     How can I change the match commentator language in a Humax receiver?

You can do so by pressing the “Language” button on your remote control

7.     How can I adjust or delete channels on a Humax receiver?

Press the “beIN” button on your remote controlYou can adjust or delete channels by following these steps:

  • Press settings
  • Press edit channels

Following this, you can also adjust, delete or move the desired channels

8.     How can I add channels on the “Pace” or “Technicolor receiver”?

Press the “beIN” button on your remote control

To add channels, please follow these steps:

  • Press settings
  • Press connect
  • Press search for antenna
  • Enter your device password
  • Choose your device CAM whether it is LNB or DiSEqC
  • Press Ok to start adding channels on your receiver, please wait till it finishes and then you can enjoy watching.

9.     How can I add free channels on the “Pace” or “Technicolor” receiver?

Press the “beIN” button on your remote control 

To add the free channels, please follow these steps:

  • Press settings
  • Press connect
  • Press free channels
  • Enter your password
  • Press search channels
  • Insert data for the free channels you want to add
  • Press Ok to start adding channels on your receiver, please wait till it finishes and then you can enjoy watching.

10. How can I change the match commentator language on a “Pace” or “Technicolor” receiver?

Press the “beIN” buttonYou can change the commentator language by pressing the red button on your remote control or by accessing the settings option, as follows:

  • Press settings
  • Press favorite
  • Press language
  • Choose the desired language from the list


1.     About beIN SPORTS CONNECT?

beIN SPORTS CONNECT gives you the opportunity to enjoy your favorite sports any time and any place from your computer, laptop, smartphone and tablet (iOS and Android) within the MENA (Middle East and North Africa) region: Algeria, Bahrain, Chad, Djibouti, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Palestine (including the Gaza Strip and the West Bank), Qatar, Saudi Arabia, Somalia, Sudan, Syria, Tunisia, United Arab Emirates and Yemen. beIN SPORTS and beIN SPORTS News channels are free to view from around the world.

2.     How do I activate my complimentary access linked to my Satellite TV subscription?

Please follow the link below to activate the service:If you are a satellite TV subscriber and your package includes complimentary online service, you can activate the online service to enjoy our channels any time.


3.     What are the different packages for beIN SPORTS CONNECT?

Simply follow the link below to learn more about our package and what they include. 

4.     How do I subscribe to beIN SPORTS CONNECT?

If you do not then you need to create one by simply following the steps on our subscription page https://beinsportsconnect.netYou need to have a beIN SPORTS CONNECT account.

If you already have a login account, simply press the ‘Sign In’ button on top of the page and enter your details. After making sure you logged in successfully, go to ‘My account/My subscription’ and click on the ‘Subscribe’ or ‘Pay’ button.

5.     On which devices can I enjoy Live streaming through beIN SPORTS CONNECT?

  1. Note: To fully enjoy beIN SPORTS CONNECT, please use Internet Explorer, Firefox, or Safari. Google Chrome browser is not compatible with our service.PC: Internet Explorer and/or Firefox
  2. Mac: Safari and/or Firefox

Or on your smart phone and tablet devices:

  1. By downloading the iOS application from this link


  1. Or by downloading the Android application from this link


6.     How to download Microsoft Silverlight?

To download Microsoft Silverlight, and for more information about the installation instructions and system requirements, please visit the below link http://www.microsoft.com/getsilverlight/get-started/install/default.asp

7.     I have just subscribed, how long does it take to activate the service?

You will be able to watch all the live events immediately once you subscribe to beIN SPORTS CONNECT

8.     How do I activate promotional code?

  1. Create your beIN SPORTS CONNECT account or sign in
  2. Click on ‘Subscribe’
  3. Select ‘Redeem your monthly promo code’ or ‘Redeem your annual promo code’ offer
  4. Enter your promo code
  5. Click on ‘Submit’

9.     How can I update/change my personal information?

Sign in to your account, go to My account and then to My personal details.

10. How can I update/change my payment method?

Sign in to your account, go to ‘My account/My subscription’, go to the payment method section. Then click on ‘Change’.

11. What if I receive a message saying that I have reached the maximum number of allowed devices?

You are allowed to register 5 devices. If you want to use a new device you need to sign in, go to My account/My connected devices and remove one from the list by clicking on the ‘Delete’ button.

12. What is the quality of channels?

The quality of the stream largely depends on the connection speed you receive from your Internet Service Provider (ISP) and on the device you are using. We provide the stream at various speeds (bit rates) which will be picked up from your broadband speed along with the processor speed of your computer.

13. How can I renew my subscription if I have a previous login account?

If you have a login account whether you are a previous subscriber or a previous user, simply press the ‘Sign In’ button on top of the page and enter your details. After making sure you logged in successfully, go to ‘My account/My subscription’ and click on the ‘Subscribe’ or ‘Pay’ button.

14. How can I stop my beIN SPORTS CONNECT service auto-renewal?

If you have a valid subscription with beIN SPORTS CONNECT service and you wish to stop it, please sign in, go to ‘My account/My subscription’ and click on ‘Unsubscribe’ button.

15. How to Contact Us

Or if you do not, please contact us through our contact center page on http://bein.net/en/contact-center  If you have a registered beIN SPORTS CONNECT account, please sign in and then go to My account/Need help?