FAQ

FAQ

What devices and operating systems are compatible with beIN CONNECT?
iOS 10 and above on iPhone and iPad

I have just subscribed, how long does it take to activate the service?
You will be able to watch all the live events immediately once you subscribe to beIN CONNECT

How can I update/change my personal information?
Sign in to your account, go to My account and then to My personal details

How can I update/change my payment method?
Sign in to your account, go to ‘My account/My subscription’, go to the payment method section. Then click on ‘Change’

What is the streaming quality of the channels?
Our channels are streamed in full HD. The quality of the stream largely depends on the connection speed you receive from your Internet Service Provider (ISP) and on the device you are using. We provide the stream at various speeds (bit rates) which will be picked up from your broadband speed along with the processor speed of your computer.

How to Contact Us
Please contact us through https://www.bein.net/en/contact-center/

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